My product arrived damaged.

We apologize for the inconvenience caused by the damage to your product during transit. We understand how frustrating this can be, but rest assured that our customer service team is here to assist you in resolving this issue.

Please refrain from returning the damaged product and instead, reach out to our customer service. You can do this by sending an email to our customer service department. In your email, kindly include a photo or video clearly showing the defect, along with your name, address, order number, and product number. This information can be found on the packing slip provided with your order.

Once we receive the necessary details, we will make every effort to assist you promptly and provide an appropriate solution. Our dedicated Warehouse Monks will handle your order with care and attention to ensure a satisfactory resolution.

Thank you for your understanding, and we look forward to helping you as quickly as possible.