I paid but did not receive an order confirmation?

We apologize for the inconvenience caused by not receiving a confirmation of your order. Rest assured that if you have already made the payment, your order has been successfully received by us. Occasionally, our emails may mistakenly end up in the spam, junk mail, or advertising folders of your email inbox. If you cannot locate the confirmation email there, please don’t hesitate to contact our customer service team, and they will be glad to assist you further.

A helpful suggestion for the future is to add our email address to your address book, ensuring that our emails are delivered directly to your inbox.