I ordered yesterday, but received nothing today.

Once you place an order with us, we prioritize delivering it to your doorstep as quickly as possible. We understand the excitement of receiving your new purchase promptly. If you place your order before 17:00, our dedicated Warehouse Monks will dispatch it on the same working day. However, please note that delivery times may vary, particularly if one of the products you ordered is not immediately available. Rest assured, we will ensure that everything is delivered to your home as soon as possible.

At our company, we place great importance on responsible treatment of our planet. Therefore, we ship your order once all products are available, reducing unnecessary CO2 emissions and contributing to a better world. If you have selected the environmental option during your order, your parcel will be dispatched within 1-3 working days. In the event that your products are out of stock and you have chosen the environmental option, delivery may take a bit longer, typically 2-8 working days.

Upon shipping, your parcel will be handled by PostNL or DHL, who will strive to deliver it to your home as swiftly as possible. While we cannot control potential delays caused by postal services, we will make every effort to ensure the prompt delivery of your parcel. The track & trace code provided by PostNL or DHL will provide you with updates on the estimated delivery time. We hope you thoroughly enjoy your purchase.