I have received the wrong product.

We apologize for the inconvenience caused by receiving the wrong product. We understand the importance of resolving this issue promptly for you. To assist you further, we kindly request that you contact our customer service team and provide a photo of the product you received. In addition, please include your name, address, order number, and the product number listed on the packing slip.

Our customer service representatives are fully prepared to assist you and find a suitable solution. While our Warehouse Monks strive to carefully and accurately fulfill orders, we acknowledge that mistakes can happen. Rest assured, we are committed to resolving the problem as quickly and efficiently as possible.

Thank you for your understanding, and we appreciate your cooperation as we work towards a resolution.